Terms of Service | Connect Limo

Terms of Service

Connect Limo Corp

Company Address: 28560 Herrera St., Santa Clarita, CA 91354

Last Updated: March 8, 2026

1. Reservation & Payment

All bookings require payment in full or a deposit at the time of reservation. By confirming a booking, the client agrees to the fare provided. Payments are securely processed via Stripe.

2. Pricing, Taxes & Gratuity

Gratuity

A standard professional gratuity of 20% is automatically added to all bookings. This gratuity is distributed directly to your chauffeur.

Taxes & Fees

All fares are subject to applicable California state and local taxes, fuel surcharges, and administrative fees, which will be itemized on your final receipt.

3. Cancellation Policy

Cancellations made at least 24 hours prior to the scheduled pick-up time will receive a full refund.

Cancellations made within 24 hours of the service time are subject to a cancellation fee of 100% of the total booking price.

4. Limitation of Liability & Force Majeure

Connect Limo Corp is not responsible for items left in vehicles. We strive for punctuality, but we are not liable for delays caused by traffic, road construction, or mechanical failure.

Furthermore, Connect Limo Corp shall not be held liable for any failure or delay in performance resulting from "Acts of God" or other causes beyond our reasonable control, including but not limited to earthquakes, floods, fires, severe weather, civil unrest, or government-mandated travel restrictions.

5. Governing Law

This agreement and any disputes arising out of or related to these services shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any legal action shall be brought exclusively in the courts located in Los Angeles County, California.

6. Passenger Conduct

Zero-Tolerance Policy

Connect Limo Corp maintains a zero-tolerance policy for illegal drug use and underage drinking.

Chauffeurs reserve the right to terminate service immediately if passengers behave in an unsafe or harassing manner.

Any damage to the vehicle caused by the client or their guests will be charged to the client's credit card at cost plus a $150 cleaning/repair fee.

By Using Our Services

You acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

Questions about our Terms of Service?

Call us at +1 (818) 987-7162